Support

 

Telephone

Telephone support is provided during normal office hours. Please ring 01189 545034 and they will direct you to a support person.

Email

Support requests can be emailed directly to a support technician or entered through the website using the email link at the bottom of the page.

Web - Quick Support

By using secure state of the art software we offer support to the server (if permissions are supplied) or directly to the end user machine. Support to the end user machine is done by temporarily installing a secure link by using a standard internet browser and secure pin number activation. Once the session has been closed the installed software is removed automatically and it is not possible to establish the link again without further permission being granted.